Thank you for taking the time to scan and upload all the documents to your account! 

If you haven't already, please make sure you have made your expert aware — just send them a message on live chat. 

They will review all your documents to make sure they pass ours and lender's digital checks. You should hear back on the next steps within 24 hours.

Good to know

All your chats are saved on the messenger and you can always access them, read back and message the relevant person on our team by clicking on "See all". This way you can keep in touch with your mortgage expert or case manager and have everything in one place.

If you reply to any emails you've received from, it's likely that we won't see it on time, but we'll always pick up your message on live chat and get back to you as soon as possible.

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